Network administration

Efficient IT without the cost of in-house specialists

 

Fast help when you need it

Outages and technical problems mean lost time and money. That is why we emphasize fast response and effective resolution of situations that arise. We can resolve many issues remotely without a technician visit, which significantly shortens the time needed to restore operations.

When needed, we also arrange on-site technician support at the customer’s premises. Our specialists always have support from colleagues and the extensive technical resources of TouchWARE.

Management of modern IT environments

We provide management of computer networks, servers, workstations, and cloud services on Microsoft Windows, Linux, and macOS platforms. We have experience with a wide range of network devices, server technologies, virtualization platforms, firewalls, and security solutions.

Our services include not only hardware management, but also installation, configuration, updates, and securing software equipment.

Services tailored to your needs

We always adapt the scope of cooperation to the customer’s specific requirements. We can provide complete IT infrastructure management, regular technical support, or only specialized expert work and consulting.

Regular oversight and audits

Long-term management can include regular infrastructure audits, security checks, risk assessment, and modernization proposals. This gives you an up-to-date overview of your IT status and the ability to respond in time to technical and security threats.

One-off help and long-term cooperation

Our services are not conditional on signing a service contract. We are also happy to help with one-off projects, migrations, consulting, or resolving specific technical problems.

Transparent pricing policy

Service pricing depends on the scope of managed infrastructure, the required support level, and the customer’s specific needs. Under service contracts, we offer individual terms, guaranteed response times, and predictable IT operating costs.

Our goal is to provide professional services with emphasis on quality, long-term cooperation, and maximum customer satisfaction.

News

We have launched the new TouchWARE website

10.06.2026

We have updated the content on our website and prepared new texts that present our services, products, technologies, and solutions for business customers more clearly.

New service price list from 1 July 2026

31.03.2026

Effective 1 July 2026, TouchWARE’s new service price list takes effect. After more than 3.5 years, we are adjusting the prices of our services. In recent years we have expanded our focus from routine IT support to the design, development, and management of complex IT solutions, virtualization platforms, cybersecurity, and specialized enterprise systems. The new price list reflects this expertise and the scope of services we provide.

Enterprise X2 for optical stores with full eVoucher integration

18.12.2025

Enterprise X2 for optical shops offers full integration of eVouchers directly into everyday practice. Users can easily load eVouchers into both eyeglass orders and contact lens orders, conveniently change their status, and dispense medical devices without unnecessary administration.

The workflow for handling eVouchers is very similar to what optical shops are used to from original paper vouchers, so there is no need to learn complex new processes. Enterprise X2 also automatically generates batches including all data required for correct and trouble-free reimbursement of eVouchers.