We have launched the new TouchWARE website
10.06.2026We have updated the content on our website and prepared new texts that present our services, products, technologies, and solutions for business customers more clearly.
Contact
We are always close to you
Contact us
Registered office and company offices
TouchWARE, s.r.o.
Sokolovská 385/200
180 00 Prague 8 – Libeň
GPS: 50°6'11.045" N 14°28'42.311" E
tel: +420 222 36 36 36
fax: +420 222 36 36 30
e-mail: touchware@touchware.cz
Business hours: Mon – Fri: 8:30 a.m. – 5:00 p.m.
Hotline: 24/7
Data box ID: b8a7w48
Company ID: 26185351
VAT ID: CZ26185351
Bank: Raiffeisen BANK
Account number: 5004002030/5500
IBAN: CZ8355000000005004002030
SWIFT: RZBCCZPP
TouchWARE, s.r.o., registered in the Commercial Register maintained by
the Municipal Court in Prague, Section C, Insert 77911
Development and laboratories
TouchWARE, s.r.o.
Klapkova 801/90
182 00 Prague 8 – Kobylisy
GPS: 50°7'50.323" N 14°27'17.023" E
Digital Services Act (“DSA”)
Notification under Article 16
Report illegal content online:
e-mail: admin@touchware.cz
Report illegal content by phone:
Mon – Fri: 8:30 a.m. – 5:00 p.m., tel: +420 222 36 36 36
Waste electrical and electronic equipment
We are committed to environmentally responsible behavior, and therefore we offer you options to easily and free of charge hand in end-of-life electrical equipment that you purchased from us for recycling:
- at the point of sale at our address TouchWARE, s.r.o., Sokolovská 385/200, Prague 8
- through the publicly available REMA collection network intended for take-back, see https://www.rema.cloud/
- through a publicly available collection network intended for take-back, see https://visoh2.mzp.cz/RegistrMistZO/RegistrMistZOPublic
- for batteries, you can order a collection container for your home – FamilyBox; once full, send the container via the re:Balík service
- for quantities up to 10 kg, you can use the re:Balík service
- for quantities over 10 kg and more, you can use the BUĎ LÍNÝ service
- if you need advice, you can contact the Smart Recycling toll-free line (800 976 679)
News
New service price list from 1 July 2026
31.03.2026Effective 1 July 2026, TouchWARE’s new service price list takes effect. After more than 3.5 years, we are adjusting the prices of our services. In recent years we have expanded our focus from routine IT support to the design, development, and management of complex IT solutions, virtualization platforms, cybersecurity, and specialized enterprise systems. The new price list reflects this expertise and the scope of services we provide.
Enterprise X2 for optical stores with full eVoucher integration
18.12.2025Enterprise X2 for optical shops offers full integration of eVouchers directly into everyday practice. Users can easily load eVouchers into both eyeglass orders and contact lens orders, conveniently change their status, and dispense medical devices without unnecessary administration.
The workflow for handling eVouchers is very similar to what optical shops are used to from original paper vouchers, so there is no need to learn complex new processes. Enterprise X2 also automatically generates batches including all data required for correct and trouble-free reimbursement of eVouchers.