We have launched the new TouchWARE website
10.06.2026We have updated the content on our website and prepared new texts that present our services, products, technologies, and solutions for business customers more clearly.
Information systems
An information system that will reliably help you
The TouchWARE Enterprise information system provides a comprehensive overview of processes, jobs, customers and how company resources are used. It helps you plan work efficiently, track individual activities and access up-to-date information for informed decision-making.
By centralizing data and automating processes, companies can work more efficiently, improve service quality and reduce errors from manual data handling. The system supports internal communication among employees as well as communication with customers and business partners.
TouchWARE Enterprise includes specialized modules for many industries, including services, retail, wholesale, healthcare and other specific sectors. Its modular architecture lets you tailor the system to each organization’s needs.
You do not need to build your own server infrastructure or hire specialists to run it. The service runs in a professional data center and includes full technical delivery, administration and ongoing updates.
Under a service contract you get access to modern, secure IT infrastructure: application servers, database systems, network components and security technology. Data is stored in a protected environment with regular automated backups, and communication between users and the system uses encrypted transfer.
The service includes technical support, ongoing maintenance, regular updates and guaranteed availability under agreed contract terms. Remote administration means most requests and incidents can be resolved without an on-site visit, which significantly shortens resolution times.
Customers also benefit from new features and improvements delivered through continuous development. Based on feedback and individual requirements, functionality can be extended and adapted to each organization’s specific needs.<
Enterprise X2 for optical shops
Your optical shop deserves top-tier care
TouchWARE Enterprise offers a specialized solution for optical shops that covers complete shop operations from customer records to communication with health insurers.
The system provides detailed management of customer documentation including records of vision defects, measurement results, and storage of photographs from diagnostic devices, such as slit lamps. It supports creation of orders for glasses and contact lenses, stock management, tax document records, and complete administration related to running an optical shop.
A significant advantage is integration with measuring instruments, electronic communication with suppliers, and the option to order goods directly from the information system. The solution also includes interactive supplier price lists, automated order processing, and efficient stock management.
The system enables electronic data exchange with health insurers including automated creation and sending of batches and eVouchers. At the same time, it supports document digitalization, electronic signatures via signature tablets, and connection to banking systems.
To support business activities, TouchWARE Enterprise includes integrated marketing tools such as loyalty and customer programs, discount and club cards, points systems, or preparation of materials for targeted email and SMS campaigns.
Emphasis is also placed on security and data protection. The system supports modern security standards and helps organizations meet legislative requirements related to personal data protection and operation of medical documentation.
Enterprise X2 for service providers
Gain full control over orders, customers, and company finances
TouchWARE Enterprise X2 is a comprehensive information system designed for service organizations, IT companies, service providers, and other businesses that need to manage orders, employees, and invoicing efficiently.
The system provides centralized records of customers, business partners, orders, contracts, and services delivered. It enables planning and recording of employee work, tracking time spent on individual activities, and automatic productivity evaluation.
A significant advantage is invoicing automation. The system supports one-off orders, regular monthly and annual flat fees, service contracts, and other recurring services. Based on defined rules, it can automatically create invoices, which significantly reduces administrative workload and eliminates the risk of errors.
For managers, it provides clear statistics, financial indicators, and analytical tools for tracking company performance, customer profitability, employee utilization, and efficiency of individual services.
TouchWARE Enterprise X2 helps service organizations grow, increase work efficiency, and deliver professional services with minimal administrative burden.
Enterprise X2 tailored to you
An information system adapted to your business
Every company has its own processes, requirements, and way of working. That is why we offer the option to adapt the TouchWARE Enterprise X2 information system to specific customer needs regardless of company size or industry.
In addition to standard modules, we can design and develop specialized functionality that supports your sales, manufacturing, or service processes. If standard information systems lack a specific function, automation, or integration, we will design a solution precisely according to your requirements.
Thanks to in-house development, we have full control over system expansion and can respond flexibly to new customer needs and changes in their business. The information system thus grows together with your company.
Today, a modern information system is affordable not only for large organizations but also for small and medium-sized businesses. That is why we offer hosted solutions as a service, including operation of infrastructure, servers, databases, regular updates, backups, supervision, and technical support.
Customers gain a professional enterprise information system without investing in their own server infrastructure or employing specialists to manage it.
News
New service price list from 1 July 2026
31.03.2026Effective 1 July 2026, TouchWARE’s new service price list takes effect. After more than 3.5 years, we are adjusting the prices of our services. In recent years we have expanded our focus from routine IT support to the design, development, and management of complex IT solutions, virtualization platforms, cybersecurity, and specialized enterprise systems. The new price list reflects this expertise and the scope of services we provide.
Enterprise X2 for optical stores with full eVoucher integration
18.12.2025Enterprise X2 for optical shops offers full integration of eVouchers directly into everyday practice. Users can easily load eVouchers into both eyeglass orders and contact lens orders, conveniently change their status, and dispense medical devices without unnecessary administration.
The workflow for handling eVouchers is very similar to what optical shops are used to from original paper vouchers, so there is no need to learn complex new processes. Enterprise X2 also automatically generates batches including all data required for correct and trouble-free reimbursement of eVouchers.